All-in-one customer
experience platform

Top 7 Most Popular Use Cases
- Upselling to existing customers
- Reducing customer churn
- Quality control and development of account managers
- Extending customer lifecycle
- Improving business operations
- Understanding customer experience
- Measuring NPS (Net Promoter Score)
WHAT MAKES US STAND OUT?
Don’t reach your customer goals
— exceed them with Saarni CXP
Upselling
Our analytics equips your entire leadership and management
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Our analytics equips your entire leadership and management
Quality control
Our analytics equips your entire leadership and management
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Our analytics equips your entire leadership and management
Asiakasvaihtuvuuden ehkäiseminen
Saarni EXP’s scalable analytics ensures you receive relevant
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Saarni EXP’s scalable analytics ensures you receive relevant
Extending customer lifecycle
Our intuitive platform is designed for everyone, featuring a seamless
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Our intuitive platform is designed for everyone, featuring a seamless
Improving business operations
Turn survey results into actionable steps with Saarni EXP’s task & goal
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Turn survey results into actionable steps with Saarni EXP’s task & goal
Understanding customer experience
Empower managers with tailored access to the Saarni EXP platform
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Empower managers with tailored access to the Saarni EXP platform
See Saarni CXP in action!
We are now trusted by over 150 customers from various industries
Get to know our customers’ success stories in measuring experience and leading with data.






























Why leading teams choose Saarni Experience

“Saarni EXP has provided us with a completely new way to conduct employee surveys.
We have been able to customize the surveys ourselves, together with team leaders, to target specific teams more accurately, allowing us to gather valuable insights for the managers.
Tracking agreed-upon areas for development is also easier, as we can update the survey, even partially, and see how the situation has progressed. The platform is user-friendly, and the results are immediately available after the survey ends."

HR Director

Together with our staff, we have identified the distinctive features and practices of 'coxality.' The guide to 'coxality' reflects who we are and how we operate. After completing this work, we wanted to refresh our employee surveys. We aim to regularly collect experiences and feedback on how well we implement 'coxality' practices both as individuals and as a team.
Saarni EXP has been an extremely useful tool for us, and their excellent customer service has helped our managers streamline the handling of survey results. With the help of Saarni EXP, we have been able to gather valuable and high-quality feedback from our staff. Analyzing the results has been easy, and we have gained diverse insights into what we are doing well and what we can still improve."

HR Director

"Saarni EXP offers an excellent service concept for the comprehensive development of an organization’s operations. Saarni EXP's customizable assessment tool for measuring employee and customer experience, along with their high-quality and flexible service, adds significant value to the evaluation and development of our own operations."

Managing director

“Saarni EXP has provided us with a flexible tool for creating employee surveys. We have been able to customize the surveys to suit our specific needs. For example, we conduct a separate annual survey to assess how our core values are reflected from the perspective of our staff.
Employees have found it easy to respond to the surveys, and the surveys are reaching a great response rate.
The team at Saarni EXP is outstanding. No issue is too difficult or impossible, and I feel that my ideas and thoughts are always understood. It's been rewarding to discuss the survey results with Jaakko. These conversations always offer new perspectives."
HR Director