What types of user support are available?

Training and support services during onboarding and beyond: 1. Dedicated customer success manager 2. Kick-off and training meetings hosted by your dedicated customer success manager a. Planning meeting b. Implementation meeting 3. Training videos and recordings 4. Comprehensive written training material library 5. Quarterly meetings with your dedicated customer success manager 6. Annual customer plan […]

What is the system’s maintenance and update policy?

We update and deploy new features and capabilities regularly. Our strong maintenance and update policy ensures that our service remains reliable, secure, and up-to-date over time. We are constantly improving and updating our products with the following: 1. Regular Updates Schedule 2. Security Updates 3. Compatibility Updates 4. User Feedback and Testing 5. Continuous Improvement […]