Multichannel functionality means that surveys can be delivered through multiple channels on an employee basis. Each employee has a survey delivery channel setting, and the survey will be delivered via that channel.

For example, you might have 150 employees working in the field, and for them, the best way to deliver a survey might be through the SMS channel. For the other 150 employees working in the office, the optimal channel might be Microsoft Teams, Slack, or email.

We provide the following delivery channels: