Onboarding and full setup of our platform generally takes between 1 to 5 days (depending on integrations and other systems that may need to be connected).
Onboarding without integrations usually takes 1-2 days, while onboarding with integrations typically takes 2-5 days.
The process is simple and clearly guided by us to ensure a smooth onboarding and training experience:
1. Onboarding starts by completing our onboarding bot (this takes approximately 5-10 minutes).
2. Before the kick-off meeting, your dedicated customer manager will have your panel fully set up.
3. Kick-off and training meeting (1-2 hours).
4. Manager training (if needed).
5. Creating an annual customer plan and aligning the surveys and analytics with your goals and challenges.
6. Creating the first survey and going live!
